KRAFTD. INFORMATION
Website terms & conditions
Last updated: 15 September 2026.
About us and these terms
This website is operated under the KRAFTD. brand by . Correspondence address: .
For questions, privacy requests or complaints, contact our team or call 01246 964997. You can also email hello@kraftdgermankitchens.co.uk or write to the address above.
These terms cover browsing our website, making enquiries and using its planning tools. Please read them alongside our AI image preview terms and privacy information. They do not replace the separate written terms for purchasing a kitchen, appliances, installation or finance.
Using the website
You may use the website for lawful personal kitchen planning. Do not interfere with its operation, bypass usage limits, introduce harmful files, impersonate another person or submit material you are not entitled to share. We may restrict misuse or temporarily suspend tools for maintenance, security or capacity reasons.
Information, prices and availability
Photographs, colours and visualisations are indicative. Screen settings can affect their appearance. Our team will confirm physical samples, measurements, product availability, fitting requirements, delivery arrangements and the final specification before an order is agreed.
“From” prices are starting points, not a quote for every pictured layout. Your written quotation will state what is included, the applicable taxes and any delivery, installation or other charges. An enquiry or generated image does not place an order or reserve products. Promotional offers have eligibility requirements and expiry dates; check the applicable manufacturer terms before relying on a cashback amount.
Finance and warranty information
The finance calculator is an illustration based on the figures you enter. It is not a credit offer, affordability assessment or approval. No-deposit arrangements must be confirmed with us. Any finance agreement and applicable eligibility conditions will be provided separately. Kitchen warranty cover, exclusions and claim procedures are governed by the written warranty supplied for your order; appliance warranties are separate.
Content and links
Our branding, website material and third-party marks remain the property of their owners or licensors. You may save information for your personal planning, but must not republish our content commercially without permission. Third-party websites, social platforms and review services have their own terms. Review excerpts describe individual customers’ experiences and do not guarantee an identical outcome.
Responsibility and your rights
We take reasonable care with this website, but tools and content may contain errors or be temporarily unavailable. Please ask us to verify information that is important to your purchase. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be limited. Your statutory consumer rights remain unaffected.
Changes and resolving concerns
We may update these website terms; the date above identifies the current version. Changes do not retrospectively alter an agreed order. Please contact us first about concerns. These terms are governed by the law of England and Wales, without removing mandatory protections or court rights you have as a consumer in the part of the UK where you live.